Digital products and services are getting worse – but the trend can be reversed
When did the digital services that once promised convenience quietly become systems that extract more money, more data, and more patience from us while delivering less value?
If the slow decay of platforms happens through thousands of tiny changes, how many of them have you already accepted without noticing?
At what point does “innovation” stop serving users and start serving only the balance sheets of a handful of companies?
If our memories, devices, and communications are locked inside platforms we cannot control or repair, who actually owns the digital life we are building every day?
If your refrigerator begins negotiating subscription plans with your toaster at three in the morning, how many croissants should you approve before the contract renews automatically? you're not paying attention anyway.